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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Syvongsa

April 29, 2025

5  out of  5
rating by Dennis Syvongsa
"Alec Fox was incredibly helpful throughout the whole process. Spent multiple hours across multiple days walking me through what coverage I was paying for, why it's recommended for certain protection. He seemed to just be very explanatory and not forcing me one way or the other just offering information and ultimately letting me decide on the best coverage."
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Brandon Nesbitt

April 20, 2025

5  out of  5
rating by Brandon Nesbitt
"Very helpful with the whole process! We spent almost three hours on the phone going over everything in detail so we knew exactly what we were signing up for. Also, the price was the best for our home insurance. This was after getting several other quotes. We would highly recommend anyone shopping for insurance to at least give them a call."
We responded:
"Thank you, Brandon, for sharing your experience! I'm delighted to know that our detailed conversation helped you feel confident in your decision. It's wonderful to hear that our pricing was competitive for your insurance needs. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime!"
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Preethi M.K

April 18, 2025

5  out of  5
rating by Preethi M.K
"Just moved the auto and home insurance policies back to State Farm and I was quoted the best price as compared to the previous insurance company that kept increasing the premiums every 6 months with no explanations. I am grateful to Dallas for making this an easy transition with one phone call!"
We responded:
"Thank you, Preethi, for sharing your experience! I'm happy to hear that you found our pricing competitive and that Dallas made the transition smooth for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brandon Carpenter

April 14, 2025

5  out of  5
rating by Brandon Carpenter
"Kelly and his Staff have been a pleasure to work with over the last decade. I look forward to the next 10 years of great service, value and expertise. Cheers!"
We responded:
"Thank you, Brandon, for your kind words! I'm glad to hear that you have enjoyed working with our team over the years. We truly appreciate your loyalty and look forward to continuing to provide you with excellent service and expertise for many more years to come."
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Jessica Armstrong

April 9, 2025

5  out of  5
rating by Jessica Armstrong
"Amazing customer service!! Alec made the experience so easy and answered all my questions to where I could easily understand. He really went above and beyond!! I highly recommend Kelly Burns, State Farm!"
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm glad to hear that Alec made your experience easy and informative. It's great to know he went above and beyond to assist you. We appreciate your recommendation and are here for any future questions or needs you may have!"
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Cole McClain

April 6, 2025

5  out of  5
rating by Cole McClain
"Dallas helped me change my policies in less than an hour. Not only did he have a comprehensive understanding of the process, he explained everything clearly and concisely. I'm glad to be working with Dallas and all the folks at Kelly Burns State Farm."
We responded:
"Thank you, Cole, for sharing your experience! I'm happy to hear that Dallas was able to assist you efficiently and provide clear explanations. We're grateful to have him on our team, and it's wonderful to know you're satisfied with our service. If you have any more questions or need assistance in the future, feel free to reach out to us anytime!"
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Jason Pray

April 2, 2025

5  out of  5
rating by Jason Pray
"I’ve been with Kelly Burns for about 8 years insuring numerous cars, motorcycles and my house. I’ve always had a good experience with his agency. Kelly has gone above and beyond in assisting with claims and coverage issues."
We responded:
"Thank you, Jason, for your continued support over the past 8 years! I'm happy to know that you've had positive experiences with our office for your insurance. It's wonderful to hear that our efforts in assisting with claims and coverage have been helpful. If you ever have more questions or need assistance, we're here for you!"
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Venkateswara Rao Mallem

March 23, 2025

5  out of  5
rating by Venkateswara Rao Mallem
""Maunica was incredibly responsive, and Kelly and his team are simply awesome! Their service is incomparable to my past experiences. I'm so pleased to have them managing my insurance."
We responded:
"Venkateswara - Thank you for the great review! Jake is awesome and we are lucky to have him on our team. We strive to provide the best customer service to our clients and are so glad your experience with us reflected that! We truly appreciate having you as a member of our State Farm Family!"
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Richard Crist

March 19, 2025

1  out of  5
rating by Richard Crist
"“Dallas” Kelly Burns did a bait and switch on my new homeowner’s policy. After an on-site inspection of my home, Kelly said something about my basement - that my premium would be increased by approximately $40.00 per month. Why does this type of mistake never come out in favor of the client?"
We responded:
"It is our standard practice to go thru our replacement cost tool with every client we write to make sure the home specs are correct. Dallas did this with you and entered the basement specs you provided. Once the home was submitted to underwriting, a third party vendor went out to review the home and notified underwriting the specs were off. Once underwriting updated the rebuild cost estimator, my office was notified and Dallas immediately called you to notify you and inform you that your premium would increase by $3 a month. Not sure what more we could have done."
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Janet Lierl-Merten

March 15, 2025

5  out of  5
rating by Janet Lierl-Merten
"Alec was helpful and patient while calmly helping me update our auto & homeowners policies. He even made me laugh—always a nice perk when dealing with insurance. Thanks for making the process easy!"
We responded:
"Thank you, Janet, for sharing your experience! I'm delighted to know that Alec was able to assist you with patience and a touch of humor. Making the process easy and enjoyable is always our aim. If you need any further assistance, feel free to reach out to our office anytime."
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Juan Ojeda

March 12, 2025

5  out of  5
rating by Juan Ojeda
"Bueno no es mucho lo que yo puedo decir sobre Kelly State Farm y por qué no puedo decir mucho porque las pocas experiencias que he tenido con esta aseguradora es siempre de apoyo en mis pólizas de seguro cierto que hay ocasiones que hacen cambios pero afortunadamente Kelly y su personal se comportan siempre como un amigo un amigo dispuesto ayudarte buscando la manera de reducir los costos de nuestras aseguran avanzas por lo que le doy las gracias a Kelly y su equipo de trabajo por la ayuda y cobertura que siempre me han brindado"
We responded:
"¡Gracias, Juan! Nos alegra saber que te sientes apoyado por nuestro equipo. Siempre estamos aquí para ayudarte y encontrar maneras de reducir los costos de tus pólizas. Apreciamos mucho tu confianza y tus amables palabras. ¡No dudes en contactarnos para cualquier necesidad futura!"
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Joe Lammers

February 26, 2025

5  out of  5
rating by Joe Lammers
"Switched insurances and the process was very smooth. Ben helped me through the process and did a wonderful job. Very pleased."
We responded:
"Thank you, Joe, for your wonderful feedback! I'm glad to hear that the switch was smooth and that Ben provided excellent assistance. We're happy to have you with us and are here for any future needs or questions you might have."
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Dale Campau

February 18, 2025

5  out of  5
rating by Dale Campau
"I highly recommend Kelly Burns State Farm Agency. I have been a customer for 9 years and have always received great service. Recently my wife and I purchased a new home and Maunica Dorsch was very responsive and helpful in getting insurance on our new home and combining my wife’s and my car insurance with the new homeowner insurance. It’s a great place to do business."
We responded:
"Thank you, Dale, for your kind recommendation! I'm happy to know that you've been satisfied with our service over the past nine years. It's wonderful to hear that Maunica was able to assist you and your wife with your insurance needs. If you have any questions or need further assistance, please feel free to reach out. We're here to help!"
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Matt Elledge

February 11, 2025

5  out of  5
rating by Matt Elledge
"Dallas at SF and I worked on quotes for home, auto and umbrella insurance together over the course of about two weeks as I navigated the change from a provider leaving the state to what I hope is a perennial performer, State Farm. Dallas was patient and always punctual to our meetings or replies to email. Dallas was informed of the varying policy coverage options, explained the pros and cons of SF's offerings and helped me craft sufficient coverage at a reasonable price. I know the premium prices are reasonable as I priced 7 different companies. Although I have yet to make a claim, I feel confident if the need arises Dallas and the State Farm team will be there for me every step of the way. Thanks Dallas!"
We responded:
"Thank you, Matt, for sharing your experience! I'm glad to hear that Dallas was able to assist you with your insurance needs and provide you with the information you needed to make an informed decision. It's wonderful to know that you found our coverage options and pricing competitive. Rest assured, if you ever need to make a claim, our team will be ready to support you. If you have any questions or need further assistance, feel free to reach out anytime."
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Karen Matthews

February 4, 2025

5  out of  5
rating by Karen Matthews
"Dallas was really sweet and smart. Not high pressure at all. Everything explained well and saved me a ton of money!!"
We responded:
"Thank you, Karen, for sharing your experience! I'm happy to hear that Dallas was able to assist you effectively and provide clear explanations. It's wonderful to know that you felt comfortable and that we could help you save money. If you have any more questions or need further assistance, feel free to reach out anytime."
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Gagan Deep

January 26, 2025

5  out of  5
rating by Gagan Deep
"Kelly Burns' team excels in offering competitive prices for products such as homes and auto. I appreciate the team's faster responses in critical situations. They also assisted me in selecting the best choices for my home and auto insurance. I have been with these individuals for over 5 years. Special Thanks to Maunica Dorsch from Kelly's team for always on top of my requests and guiding me with excellent quotes/answers. Thanks"
We responded:
"Thank you, Gagan, for your wonderful feedback! I'm delighted to know that our team has been able to provide you with competitive prices and quick responses when it matters most. It's fantastic to hear that Maunica has been a great help in guiding you with excellent quotes and answers. We're grateful for your loyalty over the past five years. If you have any questions or need further assistance, please feel free to reach out to our office."
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HAYAT MOHAMMED

January 22, 2025

5  out of  5
rating by HAYAT MOHAMMED
"I’m pleasantly surprised by the level of service I have received from Ben Rollings! He and I chatted a few times about what type of insurance coverage would be best for my lifestyle and when would be a good time to switch over from my current policy with USAA, whom I’ve been with for 13 years Secretly I think, with my busy schedule I wanted time to shop around… make sure I wanted to make the change over and compare prices… As my renewal date approached I felt comfortable with the information Ben had given me…. I did talk to USAA and felt that Ben had my best interest at heart and I talked to him as my agent not whoever answered at USAA… Never once did Ben pressure me or push me to a certain policy, he LISTENED to my wants and needs and customized a policy that suited me! The day I called Ben to tell him I was ready , he had taken a couple of days off so his colleague Dallas called me and we picked up where Ben and I left off! I was so impressed that Dallas knew what I wanted from what Ben and I had planned that he was able to seamlessly pick up where Ben and I left off Not only was I able to save a lot of money monthly…. I have an agency that I can call and speak with if I ever need anything!! Kelly Burns was recommended to me by a trusted colleague and I will recommend his agents any day… as a matter of fact I did a few days later… Kelly you’ve got a spectacular team! Thank you guys! Looking forward to many years of working with you!"
We responded:
"Hayat, thank you so much for sharing your experience—it truly means a lot to us. I’m thrilled to hear how Ben took the time to understand your needs and guide you through the process without any pressure. It’s also great to know that Dallas was able to step in seamlessly and continue the excellent service you deserve. Having a team you can rely on and feel confident working with is exactly what we strive for. Your recommendation is incredibly meaningful, and we’re so grateful for the confidence you’ve placed in us. We’re here for anything you need and look forward to being your go-to agency for many years to come!"
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Sid Huggins

January 13, 2025

5  out of  5
rating by Sid Huggins
"Kelly and his Team are and have been very helpful. They have recommended good options & solutions for my needs & circumstances. Everyone has been friendly & courteous. I highly recommend Kelly and his Team!"
We responded:
"Thank you, Sid, for your wonderful feedback! I'm happy to know that our team has been helpful in recommending options that fit your needs. It's great to hear that everyone has been friendly and courteous. We're grateful for your recommendation and look forward to assisting you with any further insurance needs!"
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Connor Duff

January 3, 2025

5  out of  5
rating by Connor Duff
"Ben was super helpful in getting me what I needed. I was able to go into his office and talk numbers to make sure that I had the coverage I wanted. I had been with State Farm for 6 years and just recently moved to Colorado. Ben was able to get me exactly what I needed!"
We responded:
"Thank you, Connor, for sharing your experience! I'm happy to hear that Ben was able to assist you in securing the coverage you needed. It's wonderful to know that your transition to Colorado insurance went smoothly. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Damon Vaz

December 23, 2024

5  out of  5
rating by Damon Vaz
"Worked with Ben Rollings on a competitive Home, 4 - Auto, Umbrella quote. Unlike several other agencies, he understood the assignment. Ben was quick, professional as well as informative regarding my new policies. Icing on the cake was the actual quote. Time to Bundlaroosky with State Farm. Thanks."
We responded:
"Thank you, Damon, for sharing your experience! I'm happy to hear that Ben was able to provide you with a competitive quote and that his professionalism and informative approach stood out. It's great to know you're satisfied with your new policies. If you have any further questions or need assistance, feel free to reach out. Enjoy your Bundlaroosky with State Farm!"
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Aleimy Lozoya

November 18, 2024

5  out of  5
rating by Aleimy Lozoya
"Kelly made the transition from a different insurance company very pleasant! It was very fast and easy. His customer service is excellent!"
We responded:
"Aleimy, I'm glad to hear that your transition to our agency was smooth and efficient! We strive to provide excellent customer service, and it's wonderful to know that you had a positive experience. If you have any further questions or need assistance, feel free to reach out anytime. - Kelly Burns - State Farm Insurance Agent, Centennial, CO"
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Alex Haran

November 3, 2024

5  out of  5
rating by Alex Haran
"I'm not sure how Kelly got my number. They haven't made one mistake ever since. Just kidding, but really, they don't seem to make any mistakes, and I'm grateful they found me. I also just got a homeowners insurance policy, and the service is perfect. My auto insurance dropped a lot per month since then too. Good help is tough to find. Thanks Kelly!"
We responded:
"Alex, thank you for your kind words! I'm glad we could assist you with your homeowners insurance policy and help reduce your auto insurance costs. It's wonderful to know you're satisfied with our service. If you ever need anything else, don't hesitate to reach out. - Kelly Burns - State Farm Insurance Agent, Centennial, CO"
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Rosaiah Gupta

October 21, 2024

5  out of  5
rating by Rosaiah Gupta
"Kelly Burns team is very good in providing competitive prices for products like homes and auto. I like the team's quicker responses in urgent situations. Also helped me to choose the right options for my home and auto insurance. I am with these guys from almost more than 9 years."
We responded:
"Rosaiah, thank you for your kind words and for being with us for over 9 years! I'm glad our team could assist you with competitive prices for your home and auto insurance. It's great to know that our quick responses in urgent situations and guidance in choosing the right options have been helpful. We appreciate your loyalty! - Kelly Burns - State Farm Insurance Agent, Centennial, CO"
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Annie Morrissey

October 11, 2024

5  out of  5
rating by Annie Morrissey
"Dallas called me bright and early the morning after I posted general inquiries and provided me a detailed Quote and discussed my situation with Care, Attention, Patience and Creativity. He provided me Documents immediately and was available by phone whenever I needed him. His Staff are Kind, Courteous and Conscientious in fulfilling their responsibilities. To Communicate with another Human Being by phone was Unique in my years experience around insurance, returning to what I will call the Best of "Old School Cool" when all business was conducted personally and with the trust engendered by Speaking with a Professional in his Field. State Farm now carries two of my Policies (Auto and Home), and Dallas is always available with a response to my concerns and a smile. I urge You to Call Him."
We responded:
"Annie, thank you for your wonderful review! I'm glad Dallas was able to assist you with such care and attention. It's great to know that you appreciated the personal touch and professionalism he brought to your experience. Our team strives to provide the best service possible. We're grateful to have you as a customer for both your auto and home policies. If you ever need anything, don't hesitate to reach out. - Kelly Burns - State Farm Insurance Agent, Centennial, CO"
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ellmatt60

September 24, 2024

5  out of  5
rating by ellmatt60
"I recently moved to Colorado and was referred by my State Farm agent to this office. Dallas was very helpful in getting me set up with my car insurance and finding ways to help me save money."
We responded:
"Thank you for sharing your experience! I'm glad Dallas was able to assist you with setting up your auto insurance and finding ways to save money. We appreciate your trust in our office and are always here to help with any future needs or questions. - Kelly Burns - State Farm Insurance Agent, Centennial, CO"