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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Satish Parasuraman

June 23, 2026

5  out of  5
rating by Satish Parasuraman
"Kelly and Dallas are the best in the business today, Several reasons why they are the best.
1. On time response and available any time to guide or help.
2. Value for Money, always on top of the best rate to the client.
3. Knowledgeable and professional in all aspects.
4. Ready to Explain in detail and in layman terms on every penny we pay.

I have referred many of my friends and will recommend many more in future. Kelly Burns - State Farm Insurance Agent is my recommendation to everyone I meet!

Thank you Kelly for all the wonderful work you guys are doing, appreciate your efforts and be the best as always."
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Craig Heneveld

June 20, 2026

5  out of  5
rating by Craig Heneveld
"Kelly and his team are just fantastic to work with. Super easy to work with straight forward no non-sense! A++++++"
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Robert Koncier

June 19, 2026

5  out of  5
rating by Robert Koncier
"Working with Kelly and his team has been an excellent experience. I truly appreciate their proactive approach to client support and their readiness to lend a helping hand during stressful situations. It is incredibly reassuring to know you have a dedicated team that genuinely stands behind you. I highly recommend their services!"
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Juanita Hall

June 11, 2026

5  out of  5
rating by Juanita Hall
"Mallory was very helpful on getting me set up with ins for my jet ski’s. She got back to me like she promised and in a timely manner. I have been with this office for a fews years now. Kelly has always been there to help with my insurance needs and follows up to make sure I am getting the best premiums price."
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Mark Thomas

June 9, 2026

5  out of  5
rating by Mark Thomas
"Very professional office and always happy to take my calls and answer any questions that I might have."
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Lisa Krosky

June 5, 2026

5  out of  5
rating by Lisa Krosky
"Had a great experience with Dallas at State Farm. He was so helpful and didn't make me feel pressured at all. Was willing to give me quotes and let us decide with what we wanted to do. He was very professional and responded quickly to all of our inquires and questions."
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Milan Shah

June 4, 2026

5  out of  5
rating by Milan Shah
"Working with Kelly Burns’ State Farm agency was a fantastic experience. A huge shoutout to Ben, who was incredibly helpful throughout the process of getting a new home insurance quote. He was professional, patient, and made sure I fully understood my new policy. The level of personalized service from Ben and the rest of the team is top-notch—I couldn't be happier!"
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Brandon Wagoner

June 3, 2026

5  out of  5
rating by Brandon Wagoner
"Excellent, professional and friendly customer service. Price was as good as I could find for coverage needed in my location. Claims process very simple. Mallory is particularly helpful and gets things done on a moments notice."
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Rocco Zehnle

June 3, 2026

5  out of  5
rating by Rocco Zehnle
"Ben is the best! He was super upfront, never tried to upsell me on anything once. Explicit explanations of all benefits, super relaxed yet knowledgeable. You'll be in good hands!"
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Sergei Lushchyk

May 20, 2026

5  out of  5
rating by Sergei Lushchyk
"I’ve been with Kelly & Dallas from State Farm for a year now with bundled auto and home insurance, and I just renewed for another year. Their team consistently provides a professional, responsive, and customer-focused experience.

What really stands out is their fair and competitive pricing. Unlike many insurance companies that offer huge introductory discounts only to dramatically increase rates at renewal, Kelly & Dallas maintain moderate and reasonable pricing over time. They even proactively suggest additional ways to optimize and reduce premium costs whenever possible.

Their responsiveness, attention to detail, and willingness to address my requests quickly make working with them easy and stress-free. I truly appreciate their honest and robust approach to customer service.

Highly recommended for anyone looking for reliable insurance coverage and outstanding support. Thank you, Kelly & Dallas!"
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Amber Sims

May 19, 2026

5  out of  5
rating by Amber Sims
"My insurance agent and associates, are amazing. Mallory Stefan, rocks! She was very knowledgeable and on top of it. She didn't waste my time and ultimately, made me very happy with her service and assistance."
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Chuck Zeman

May 18, 2026

5  out of  5
rating by Chuck Zeman
"Great experience transferring my coverage . Saved a lot of money and the service was excellent. Highly recommend !!!"
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Kevin W. O'Connell

May 12, 2026

5  out of  5
rating by Kevin W. O'Connell
"Mallory Stefan at the agency handled my policy changes professionally and swiftly. Mallory is an asset to the Kelly Burns / State Farm agency."
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Sean Williams

May 9, 2026

5  out of  5
rating by Sean Williams
"Molly was so helpful in getting me set up with additional coverage on my vehicle. She is friendly and efficient and made the process easy."
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Paul Karlstrum

May 4, 2026

5  out of  5
rating by Paul Karlstrum
"Ben did a great job of answering all my questions and saving us a lot of money on our car insurance."
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Christa Capone

April 29, 2026

5  out of  5
rating by Christa Capone
"Kelly, Ben, and their team go above and beyond! They’re always quick to respond, incredibly helpful, and make me feel confident that I’m choosing the very best insurance options."
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Tarra Potts

April 23, 2026

5  out of  5
rating by Tarra Potts
"Ben was so easy to work with. When we moved from Seattle, I was thinking switching insurance was going to be a pain but he made it easy! And we saved an unbelievable amount ($6000) switching, which seems nuts."
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Alexis

April 21, 2026

5  out of  5
rating by Alexis
"My family has been with this insurance company for years. In my personal experience they have always been friendly and do their best to make sure we are getting access to all eligible discounts. Definitely recommend for a great insurance company!"
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Andy Dutlinger

April 14, 2026

5  out of  5
rating by Andy Dutlinger
"Kelly and his team are the best. They worked to save me money on my home insurance with a class 4 roof upgrade, and have been absolutely amazing to work with. It's great having a team of people I can call and lean on when I have questions about the insurance process. Highly recommend."
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Rachel Crutchfield

April 4, 2026

5  out of  5
rating by Rachel Crutchfield
"Dallas was very helpful and accommodating when going over various options for quotes, and patient with the weeks-long delay I asked for before going through with the purchase. State Farm is offering more coverage than our previous insurance for about the same price we were formerly paying, when the other insurance company wanted to hike our premium up by 40% this year."
Profile photo of Emily Way

Emily Way

April 4, 2026

5  out of  5
rating by Emily Way
"We’re in the process of buying our first house and wanted to shop around and ensure we were getting the best rate. Mallory worked with me over the course of several days making changes, answering a ton of my questions, and dealing with requests from our lender. She was super patient, friendly, and helpful. We’re very happy with our policy and State Farm came in the most affordable by a significant margin. Thank you Mallory!!"
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Maya Knight

March 30, 2026

5  out of  5
rating by Maya Knight
"Great service, thank you Dallas!"
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dely p

March 30, 2026

5  out of  5
rating by dely p
"Ive been with this Statefarm Office for over 5 years, and its always easy and helpful. Recently, Molly helped me add another car to my policy and it was all done in a matter of minutes."
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Shane Hummel

March 27, 2026

5  out of  5
rating by Shane Hummel
"Highly recommend working with Kelly Burns office. Ben Rollings has been the main point of contact for me and he has done an awesome job. Very professional but friendly."
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Ry'n Nabeeh

March 22, 2026

5  out of  5
rating by Ry'n Nabeeh
"Molly and Dallas made it a point to get my insurance transferred to their office in such a smooth and timely manner and they made it extremely easy to get my coverage and pricing dialed in exactly how I wanted it while also offering suggestions and education surrounding those decisions and needless to say it was informative and appreciated between gaining a better understanding while also not receiving push back as to what I was willing to add on. They were stellar and the process was easy and painless, happy to be a customer."